Quality Analyst
RK Technologies
Quality Analyst
RK Technologies
Koramangala, Bengaluru/Bangalore
₹30,000 - ₹35,000 monthly
Fixed
₹30000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
169 applicants
Job Description
Key Responsibilities:Evaluate calls/chats for quality and compliance.
Provide actionable feedback to improve performance.Generate daily/weekly/monthly QA reports.
Collaborate with trainers and team leads.Participate in calibration sessions and maintain QA records.
Requirements:Experience in QA (preferably in BPO or customer service).
Excellent English communication and listening skills.
Proficient in MS Excel and basic computer operations.
Familiarity with QA tools is a plus.
Positive, proactive, and team-oriented attitude.
Preferred:Bachelor’s degree / 12th pass with experienceQA Certification (optional)Salary:Up to ₹35,000/monthHigher for experienced candidates – negotiable.
Thank You and Best Regards,
CHANDANA
RK TECHNOLGIES
Job role
Work location
Koramangala, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
MS Excel, Basic Computer, Active listening
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
RK Technologies
Address
Koramangala, Bengaluru, Karnataka, India
Job posted by RK Technologies
FAQs about this job
Show all