Receptionist Cum Office Admin

We are seeking a friendly, organized, and proactive Receptionist cum Office Administrator to join our service center team. This role is the first point of contact for customers and plays a key part in ensuring smooth day-to-day office operations.

Key Responsibilities:

• Greet and assist customers in a professional and courteous manner
• Handle incoming calls, emails, and inquiries, directing them to the appropriate departments
• Manage appointment scheduling and service bookings
• Maintain customer records and update databases accurately
• Perform general administrative duties such as filing, data entry, and document management
• Coordinate with technicians and service staff to ensure efficient workflow
• Handle billing, invoices, and basic cash transactions when required
• Maintain cleanliness and organization of the reception and office area
• Order and manage office supplies

Requirements:

• Proven experience in a receptionist or administrative role (preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge (MS Office, email, data entry systems)
• Professional appearance and customer-focused attitude
• Ability to work independently and as part of a team

Preferred Skills:

• Experience in a service center or similar environment
• Basic knowledge of customer service principles
• Problem-solving mindset and attention to detail

Working Conditions:

• Full-time position
• Friendly and fast-paced service center environment

This position is ideal for someone who enjoys interacting with people, managing office tasks, and contributing to a well-organized workplace.