Receptionist Cum Telecaller

Greeting visitors: Welcoming clients, employees, and guests to the office and helping them find the right person or department

Answering phones: Answering and forwarding phone calls, and providing messages between offices

Managing mail: Receiving, sorting, and distributing mail and deliveries

Maintaining office supplies: Ordering supplies, keeping inventory, and ensuring the reception area is stocked with necessary items

Scheduling: Updating calendars, scheduling meetings, and arranging travel

Maintaining security: Following safety procedures, controlling access, and issuing visitor badges

Providing information: Answering questions and providing basic information in person, via phone, or via email

Performing clerical duties: Filing, photocopying, transcribing, and faxing



• Maintaining office expenses: Recording and keeping up to date records of office costs 
• Generate leads: Make outbound calls to potential customers or existing customers to generate sales 
• Answer customer questions: Address customer queries and resolve complaints 
• Promote products or services: Explain the features, benefits, and pricing of products or services 
• Close sales: Deliver a sales pitch and ask for orders 
• Maintain records: Keep accurate records of customer interactions 
• Route leads: Direct leads to the relevant department for further action 
• Retain customers: Help customers who are dissatisfied with products or services