Receptionist / Front Office Executive

Job Title: Receptionist / Front Office Executive

Company: Merriment Salon And Spa

Location: JP Nagar 7th Phase, Bengaluru

Salary: ₹25,000 – ₹35,000 per month (Fixed + Incentives)

Experience Required: Minimum 3 Years

Job Type: Full-Time (Day Shift)

Job Overview:

We are looking for a well-presented and customer-focused Front Office Executive to manage reception operations at our salon. The ideal candidate will ensure a welcoming experience for clients while efficiently handling appointments, billing, and customer interactions.

Key Responsibilities:

• Greet clients warmly and ensure a professional and friendly front desk experience
• Manage appointment bookings, confirmations, and scheduling for salon services
• Handle phone calls, walk-ins, and customer inquiries
• Process billing, payments (cash/card), and issue receipts
• Promote and upsell salon services and beauty products
• Maintain client records and update data regularly
• Coordinate with stylists and staff for smooth service flow
• Ensure cleanliness and organization of the reception area
• Manage inventory of front desk and salon supplies

Required Skills:

• Strong communication and customer service skills
• Good knowledge of front office operations
• Basic computer skills (billing software, MS Office)
• Sales and upselling ability
• Presentable personality with a professional attitude
• Problem-solving and multitasking skills

Eligibility Criteria:

• Graduate in any discipline
• Minimum 3 years of experience in front office/reception (preferably in salon/spa industry)
• Intermediate English communication required

Perks & Benefits:

• Attractive incentive structure
• Overtime pay
• Annual bonus
• Opportunity to work in a premium salon environment

Why Join Us?:

• Work in a growing and premium beauty & wellness brand
• Exposure to client handling and retail sales
• Career growth opportunities in the salon industry