Receptionist / Front Office Executive

Job Description: Receptionist / Front Office Executive:

Position: Receptionist / Front Office Executive.

Department: Administration / HR.

Location: Yeshwanthpur - Brigade Twin Towers.

Reports To: Admin Manager / HR Manager.

Role Overview:

The Receptionist / Front Office Executive is responsible for managing the front desk, handling all incoming calls and visitor interactions, and providing administrative support to ensure smooth daily operations. The role requires excellent communication skills, a professional attitude, and strong organizational ability.

Key Responsibilities :

1. Front Desk Management Greet and welcome visitors in a warm and professional manner.
2. Maintain the reception area in a clean, organized, and presentable condition.
3. Ensure security procedures are followed for visitor entry and registration.

Telephone & Communication :

1. Handling Answer, screen, and forward incoming calls promptly and efficiently.
2. Handle inquiries and provide accurate information or redirect to the appropriate department.
3. Manage official emails and respond or forward as required.

Visitor & Staff Coordination 

1. Maintain visitor logs, ID issue records, courier records, and appointment schedules.
2. Coordinate with internal teams for meetings, interviews, and appointments.
3. Assist in arranging meeting rooms and ensuring readiness.

Administrative Support :

1. Handle incoming and outgoing couriers, mail, and packages.
2. Assist HR/Admin with document filing, data entry, and basic office operations.
3. Support in maintaining office supplies inventory and placing orders when necessary.
4. Manage travel bookings, cab arrangements, and hospitality setups when required.

Record Management :

1. Maintain updated records for staff attendance (if applicable), stationery, and front office materials.
2. Keep track of daily visitor flow and share daily reports with HR/Admin.

Skills & Qualifications :

1. Educational Qualification Bachelor’s degree pass with relevant experience.

Experience:

1. 0–3 years of experience in Reception / front office roles.

Skills :

1. Excellent communication skills (verbal and written).
2. Strong interpersonal and customer service abilities.
3. Good knowledge of MS Office (Word, Excel, Outlook).
4. Ability to multitask and manage time effectively.
5. Professional appearance and positive attitude.

Behavioural Competencies 

1. Polite and confident demeanour.
2. Attention to detail.
3. Problem-solving mindset.
4. Reliability and punctuality.

Working Conditions :

1. Full-time, office-based role.
2. Requires a professional dress code and adherence to company communication standards.