Receptionist / Front Office Executive

Job Title: Front Office Executive & Admissions Counselor

Location: Victoria Layout, Austin Town Bangalore, PIN - 560095

Shikshakji Academy

Work Timing: 9:00 AM – 6:00 PM (Monday – Saturday)

Job Summary- Shikshakji Academy is looking for a dynamic, empathetic, and organized Front Office Executive who will serve as the "Face of the Academy." This dual-impact role involves managing the front desk and acting as a Student Counselor. You will be responsible for welcoming visitors, guiding prospective students through our programs, and ensuring the smooth day-to-day administrative functioning of the center.

• Key Responsibilities1. Front Desk & Visitor Management Greet visitors, students, and parents with warmth and professionalism.
• Manage incoming calls, filter inquiries, and redirect them to the appropriate departments.
• Maintain a clean, organized, and welcoming reception area.
• 2. Student Counseling & Admissions Act as the primary point of contact for course inquiries (walk-ins, calls, and emails).
• Counsel prospective students: Understand their career goals and suggest the right programs offered by Shikshakji Academy.
• Follow up with leads to convert inquiries into enrollments.
• Assist students through the registration and documentation process.
• 3. Administrative Support Maintain and update student databases and attendance records.
• Handle daily administrative tasks, including fee collection, issuing receipts, and managing office supplies.
• Coordinate with faculty members regarding schedule changes or student feedback.
• Assist in organizing academy events, workshops, or seminars.
• Candidate Profile
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• Experience: Previous experience in front office, reception, or tele-calling is preferred. Experience in the education or coaching sector is a significant plus.
• Communication: Excellent verbal and written communication skills in English and [Insert Local Language].
• Interpersonal Skills: Ability to build rapport quickly with students and parents; a persuasive yet patient counseling style.
• Tech Savvy: Basic proficiency in MS Office (Word, Excel) and handling emails.
• Organization: Strong multitasking skills with the ability to manage the desk while handling administrative paperwork.
• What We Offer A professional and growth-oriented work environment.
• The opportunity to make a real impact on students' career paths.
• Consistent 6-day work week with a stable daytime shift.