Receptionist / Front Office Executive

Patient Care Coordinator (PCC) acts as a crucial liaison, managing patient journeys by scheduling, coordinating care between providers, educating patients/families, handling records, and resolving billing/insurance issues to ensure smooth, efficient, and compassionate healthcare delivery, bridging gaps between patients, doctors, and admin staff for better outcomes. Key duties include appointment setting, communication, education, paperwork management, insurance navigation, and monitoring patient progress, requiring strong communication, organization, and empathy.