Relationship Manager

Job Title: Relationship Manager

Job Summary:

We are looking for a dynamic and customer-focused Relationship Manager to build and maintain strong relationships with clients. The ideal candidate will act as the primary point of contact, understand client needs, and ensure the delivery of exceptional service to drive client satisfaction and business growth.

Key Responsibilities:

• Develop and maintain strong relationships with assigned clients.
• Understand client requirements and provide appropriate solutions.
• Act as a liaison between clients and internal teams to ensure smooth service delivery.
• Identify opportunities for upselling and cross-selling products or services.
• Monitor client satisfaction and address any issues or concerns promptly.
• Maintain accurate records of client interactions, transactions, and feedback.
• Prepare reports on client activity, including account status, opportunities, and challenges.