Relationship Manager

​About the Role​

Sutrverse is an AI-native vertical SaaS platform designed to help event venues streamline their daily operations, manage leads, and drive higher conversion rates. It functions as a dedicated operating system tailored specifically to modernize venue management and scale business growth. We are looking for a driven, field-ready Relationship Manager to be the face of our company in Bangalore.

​This isn't just a standard sales job—it’s an end-to-end ownership role. You will act as a hybrid "hunter" and "farmer": bringing new venues onto the platform, ensuring their teams actually use the software, building deep relationships with owners, and growing the account over time.

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What You Will Do (Key Responsibilities)​

1. Business Development (The Hunter)

• ​Identify & Pitch: Scout and map target venues across Bangalore. Run cold visits, pitch our platform to venue owners/managers, and handle objections.
• ​Demo & Close: Conduct high-impact, in-person product demos. Clearly communicate value propositions (efficiency, higher conversion, better management) and close the deal.

​2. Onboarding & Adoption (The Farmer)

• ​Drive Usage: A signed contract is just step one. You will train the venue staff on how to use the software and ensure it becomes a daily habit.
• ​Manage Relationships: Act as the primary point of contact and trusted advisor for the venue owner. Conduct regular check-ins (physical and virtual) to gather feedback and build rapport.

​3. Retention & Churn Prevention

• ​Monitor Health: Keep a close eye on product usage metrics. If a venue stops logging in, you are the first responder to figure out why and fix it.
• ​Solve Problems: Proactively identify roadblocks the venue might be facing with the software and liaise with our product team to resolve them.

​4. Upselling & Expansion

• ​Grow the Account: Once a venue is successfully seeing ROI, identify opportunities to upsell premium features, add-ons, or expand the software to other venues within their portfolio.

Who We Are Looking For​

• Experience: 1 to 3 years of experience in B2B field sales, account management, or business development. (Experience selling to hospitality, venues, or restaurants is a massive plus).
• ​Language Skills: Fluent in English. Conversational Kannada is highly preferred to connect with local venue owners.
• Mobility: Owning a two-wheeler/bike is mandatory for this role to efficiently navigate daily field visits across Bangalore.
• ​Hustle & Grit: You are highly comfortable spending a majority of your week on the field, navigating Bangalore, and waiting in lobbies to get face time with decision-makers.
• ​Tech-Savvy: You can quickly learn new software, run smooth digital demos, and explain tech concepts simply to non-technical users.
• ​Empathy + Target-Driven: You genuinely care about helping your clients succeed, but you also have a strong appetite for hitting quotas and earning commissions.

​Why Join Us?​

• Get in Early: You will be one of the first core sales hires, working directly with the founder.
• ​Uncapped Earning Potential: Our commission structure heavily rewards high performers. If you close and retain, there is no ceiling on what you can make.
• ​Real Impact: Your feedback from the field will directly shape our product roadmap.