Relationship Manager

Sales & Business Development:

Achieve sales targets for home loans through a network of DSAs.

Identify and onboard new DSAs to expand the sales network.

Develop and implement strategies to generate leads and convert them into home loan sales.

Provide guidance to DSAs on improving their sales pitch and techniques.

Customer Relationship Management:

Build strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process.

Address customer queries and concerns promptly, ensuring customer satisfaction.

Coordinate with the processing team to ensure smooth loan approval and disbursement.

Loan Process Management:

Support DSAs in gathering all necessary documentation for loan applications.

Ensure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies.

Work with credit teams to ensure timely loan approvals and disbursements.

Market Knowledge:

Keep up-to-date with industry trends, competitor products, and market conditions.

Share insights with the sales team to identify new business opportunities and improve sales strategies.

Reporting & Compliance:

Track and report on sales progress for both individual DSAs and the team as a whole.

Ensure that all DSA activities are in compliance with regulatory requirements and company policies.