Retail Sales Executive

Customer Service

• Greet customers in a friendly and approachable manner
• Assist customers in finding products and answering questions about features, pricing, and availability
• Provide product demonstrations, if applicable
• Handle customer complaints/issues professionally and escalate to management if needed

Sales

• Actively promote store products and services to meet/exceed sales goals
• Cross-sell and upsell products to maximize opportunities
• Stay informed about current promotions and discounts to share with customers
• Process sales transactions (cash, credit, and other payments)

Merchandising & Inventory

• Stock shelves and organize product displays
• Ensure merchandise is displayed neatly and attractively
• Monitor inventory levels and alert management when reordering is required
• Assist in periodic inventory counts

Store Maintenance

• Keep the store clean, tidy, and organized
• Ensure aisles and displays are free of clutter and hazards
• Report maintenance or safety concerns to management

Teamwork

• Collaborate with team members and management for a positive work environment
• Participate in staff meetings and training sessions

Other Duties

• Perform additional tasks as assigned by management to support operations