Retail Sales Manager

Profile: Retail Sales Manager

Location: Bangalore

Experience: Minimum 5 years of experience in sales or retail

Responsibilities:

• Take complete ownership of the store's P&L management
• Lead and manage a team of 10–20 employees
• Achieve monthly sales targets for both the team and self while staying within prescribed costs
• Stay updated on products, pricing, and promotions
• Deliver an exceptional selling experience by presenting product promotions and sales opportunities based on customer interactions
• Develop and implement cross-selling strategies and value-added services for relevant products
• Provide excellent customer service, focusing on brand experience, engagement, and satisfaction
• Meet sales projections, identify opportunities for ongoing sales, and achieve company and individual KPI goals
• Manage vehicle finance and insurance processes, build strong relationships with financiers and insurers, and ensure timely loan approvals and disbursements

Required Skills and Qualifications:

• Graduate degree is mandatory
• Strong communication skills (both written and verbal)
• Positive attitude with a strong motivation to enhance customer satisfaction

Preferred Skills:

• Experience in customer service and retail sales, preferably in offline auto sales
• Proven leadership skills, with a minimum of 2 years of experience in leading a team
• Strong track record of meeting and exceeding sales goals
• Experience in marketing, customer handling, negotiation, and escalation management
• Hands-on experience in the full sales cycle, including deal closing

📬 Interested candidates can share their CVs at Jyoti.singh@91trucks.com

📞 Or connect at 9355123892