Retail Store Manager

Manage day-to-day store operations and ensure smooth functioning

Achieve monthly and quarterly sales targets

Lead, train, and motivate sales staff

Ensure high standards of customer service and product knowledge

Handle customer queries, complaints, and escalations professionally

Manage inventory, stock levels, and stock reconciliation

Coordinate with vendors and head office for stock and promotions

Ensure store visual merchandising as per brand guidelines

Monitor store expenses and control operational costs

Prepare daily, weekly, and monthly sales reports

Ensure compliance with company policies and procedures