Sales and Marketing Manager

Assistant Store Manager – Retail Operations | Amoeba Leisure

About Us

Amoeba Leisure is a leading entertainment and retail brand known for creating vibrant experiences through gaming, dining, and leisure. We’re looking for a dynamic and experienced Assistant Store Manager who thrives in fast-paced retail environments and takes pride in leading teams to deliver exceptional customer service and operational excellence.

Role Overview

As an Assistant Store Manager, you will support the Store Manager in daily operations, drive sales, ensure smooth store functioning, and uphold our brand standards. You will play a key role in managing staff, maintaining stock, and enhancing the customer experience, a leading name in family entertainment and gaming. The ideal candidate will support the Store Manager in ensuring seamless daily operations, strong team leadership, and an exceptional guest experience. This role requires a hands-on professional who can balance people management, customer service, and operational excellence.

Key Responsibilities:

• Support the Store Manager in overseeing day-to-day store operations.
• Lead and motivate floor staff, manage shift allocations, and track team performance.
• Deliver exceptional customer service by addressing and resolving queries promptly.
• Maintain the ambience, safety, and operational efficiency of the gaming and entertainment zones.
• Supervise cash handling, billing counters, and POS operations to ensure accuracy.
• Drive sales performance and implement strategies to achieve revenue targets.
• Monitor inventory levels and coordinate with vendors for timely replenishments.
• Ensure strict adherence to health, safety, and hygiene standards across the store.
• Assist with training, mentoring, and onboarding of new team members.
• Generate and submit store performance reports to higher management.

Required Skills:

• Strong leadership and team management skills.
• Excellent communication and customer interaction abilities.
• A proactive problem-solving and decision-making approach.
• Flexible to work in rotational shifts, weekends, and holidays.
• Hands-on experience with billing software, POS systems, and inventory tools.

Qualifications & Experience:

• Graduate in any discipline (preferred: Retail Management, Hospitality, or Business).
• 2–5 years of experience in retail, QSR, gaming zones, or other customer-centric environments.
• Prior experience as a Team Leader, Floor Supervisor, or Shift In-Charge will be an advantage.

Why Join Us:

• Be part of a vibrant and growing brand in the entertainment & retail industry.
• Opportunities for career growth and leadership development.
• Competitive pay with performance-based incentives.
• A fun, dynamic, and customer-focused work culture.