Sales Co-ordinator

Key Responsibilities

1. Lead Generation & Sales Support

• Generate qualified leads from IT resellers, channel partners, and system integrators.
• Follow up on inbound/outbound leads and schedule sales meetings.
• Assist with preparing quotations, checking stock, pricing updates, and follow-ups to drive closures.
• Maintain accurate lead status and funnel updates in CRM/MIS.

2. Sales Coordination with IT Resellers

• Coordinate with partners regarding pricing, product availability, offers, and promotions.
• Share updates on product launches, stock status, and deal registration processes.
• Support sales managers to convert leads into purchase orders and achieve targets.

3. KPI Tracking & Reporting

• Track daily/weekly/monthly KPIs for the sales team including:
• Lead generation count
• Lead-to-closure progress
• Pipeline updates
• Sales targets vs achievements
• Prepare and share dashboards for management review.

4. MIS & Documentation

• Maintain complete MIS for leads, quotes, orders, dispatches, and partner interactions.
• Create performance summaries, stock trackers, and sales reports.
• Manage documentation including POs, invoices, delivery challans, and shipment sheets.

5. Logistics & Inventory Coordination

• Coordinate with logistics and warehouse teams on:
• Stock availability
• Intercity shipments
• Dispatch timelines
• Delivery tracking
• Ensure timely updates to sales teams and partners on shipment status.

6. Internal Coordination

• Work closely with procurement, accounts, logistics, and sales team members.
• Track escalations and ensure timely resolution of partner issues.

Key KPIs

• Number of qualified leads generated
• Lead conversion support
• Accuracy & timeliness of MIS updates
• Sales target achievement support
• On-time logistics coordination
• Partner communication TAT
• Order processing accuracy