Sales Coordinator

*Core Responsibilities*

Client & Lead Management: Handle incoming inquiries from builders, developers, corporate clients and Curtain Shops. This includes qualifying leads, conducting initial scope discussions, and maintaining detailed project trackers.

Order & Logistics Coordination: Manage the full cycle of B2B orders, from processing and invoicing to delivery and final fulfillment.

Proposal & Estimate Support: Coordinate with technical and sales teams to prepare Bill of Quantities (BOQs), detailed estimates, and commercial proposals.

Stakeholder Communication: Serve as the primary point of contact for business clients, resolving inquiries, providing stock updates, and ensuring a high standard of customer service.

Internal Alignment: Liaise between departments—such as Marketing for collateral, Production for timelines, and Logistics for delivery—to ensure consistent information flow. 

*Key Skills & Qualifications*

Technical Skills: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), Microsoft Excel/Google Sheets for data tracking, and ERP systems for order entry.

Soft Skills: Exceptional written and verbal communication, negotiation skills, and a high degree of organizational ability to manage multiple projects concurrently.

Education & Experience: Typically requires a Bachelor’s degree in Business, Marketing, or Communications, along with 1–3 years of experience in B2B environments. 

Typical Work Environment

Cycle Times: Unlike B2C, these roles involve longer sales cycles and require persistent follow-up.

Tools: Often involves "Account-Based Marketing" (ABM) strategies and using tools like LinkedIn Sales Navigator for outreach.