Senior Inside Sales Manager

Job Description: Inside Sales Manager – EdTech (Microdegree / Skill Tech)Position: Inside Sales Manager

Department: Sales

Location: Jayanagar

Experience: 4–8 years (Minimum 4+ years in EdTech / Skill-Tech mandatory)

Industry: EdTech / Skill Development / Microdegree Programs

Salary: As per industry standards

About the Company We are a rapidly growing EdTech company offering microdegree programs, upskilling courses, and career-oriented Skill-Tech programs designed to help learners accelerate their careers in technology and professional fields. We are looking for a strong Inside Sales Manager to lead and mentor our sales team and drive admissions growth.

Key Responsibilities

• Team Leadership & Management Lead, mentor, and manage a team of Career Counsellors.
• Monitor team performance through KPIs, daily metrics, and targets.
• Conduct regular sales training, call audits, and performance reviews.
• Motivate the team to consistently achieve monthly revenue and enrollment targets.
• Sales Strategy & Execution ,Develop and implement sales strategies to drive revenue for microdegree and skill-tech programs.
• Manage lead flow, lead allocation, and ensure timely follow-ups.
• Optimize conversion rates across all stages: lead → demo → follow-up → enrollment.
• Work closely with the marketing team for improving lead quality and lead nurturing.
• Revenue Management Own the monthly and quarterly sales targets and ensure the team meets them.
• Forecast revenue numbers and provide accurate weekly/monthly reports.
• Track sales funnel metrics and identify improvement areas.
• Customer Interaction & Communication Handle escalations related to admissions, fee structure, or counselling.
• Maintain high standards of customer experience during counseling calls.
• Understand customer needs and guide them towards suitable programs.
• Process Improvement Implement sales SOPs and best practices across the team.
• Streamline the admissions process to reduce TAT and improve conversions.
• Work with cross-functional teams (Product, Marketing, Academics) to upgrade offerings based on market trends.
• Required Skills & QualificationsBachelor’s degree; MBA in Sales/Marketing is an added advantage.

• 4+ years mandatory experience in EdTech / Skill-Tech / Microdegree sales.
• Strong knowledge of selling IT courses, skill development programs, or micro-certifications.
• Excellent communication and negotiation skills.
• Proven team management and revenue ownership experience.
• Ability to work in a fast-paced, target-driven environment.
• Experience with CRM tool is preferred.
• Key Competencies Leadership & People Management
• Target & KPI Management
• Strong Analytical Skills
• Sales Planning & Execution
• Customer-Centric Selling
• Problem Solving & Decision Making
• BenefitsAttractive incentives based on performance.
• Rapid growth opportunities in sales leadership.
• Learning credits and access to upskilling programs.
• Friendly and collaborative work environment.