Sales Executive

Mahindra Anant Cars

Panduranga Nagar, Bengaluru/Bangalore

₹18,000 - ₹70,000 monthly*

Fixed

18000 - ₹30000

Average Incentives*

40,000

Earning Potential

70,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

25 applicants

Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Health Insurance, ESI (ESIC)

Job Description

  • Key Responsibilities:Greet customers, listen to their concerns, and assess vehicle issues.
  • Provide customers with a detailed explanation of recommended services and associated costs.
  • Schedule service appointments and ensure efficient time management.
  • Coordinate with the technicians to ensure accurate diagnoses and appropriate repair services.
  • Review customer vehicles to identify additional service needs and communicate recommendations.
  • Provide customers with regular updates on the status of their vehicles.
  • Maintain accurate records of customer interactions, vehicle issues, and services provided.
  • Handle customer inquiries, concerns, and complaints professionally and promptly.
  • Process repair orders and ensure all paperwork is completed correctly.
  • Maintain a clean and organized service desk and work area.
  • Ensure that customers’ vehicles are serviced within the promised time frame.
  • Promote and upsell additional services or products, as needed.
  • Process warranty and insurance claims as necessary.
  • Monitor and maintain high levels of customer satisfaction, following up on completed services.
  • Requirements:High school diploma or equivalent (required); associate’s or bachelor’s degree (preferred).
  • Proven experience as a Service Advisor, Customer Service Representative, or in a related field in the automotive industry.
  • Knowledge of automotive systems, repairs, and services.
  • Strong communication skills with the ability to explain technical issues in simple terms.
  • Ability to multitask and manage time effectively.
  • Strong customer service and problem-solving skills.
  • Proficient in using service management software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • Valid driver’s license and clean driving record.
  • Ability to work in a fast-paced environment.

Job role

Work location

Mahindra Anant Cars Service Center , Bannerghatta Road, Bannerghatta Main Road, Opp IIMB, Krishnaraju Layout, Amalodbhavi Nagar, Panduranga Nagar, Bengaluru, Karnataka, India

Department

Sales & BD

Role / Category

Field Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Diploma

Skills

B2C sales, 4-Wheeler Sales

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Mahindra Anant Cars

Address

Mahindra Anant Cars Service Center , Bannerghatta Road, Bannerghatta Main Road, Opp IIMB, Krishnaraju Layout, Amalodbhavi Nagar, Panduranga Nagar, Bengaluru, Karnataka, India

Job posted by Mahindra Anant Cars

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