Job Title: Service Coordinator Location: Karnataka Service Warehouse

Department: After Sales / Service Operations

Company: OPPO Mobile India Pvt. Ltd.

Job Summary :We are looking for a proactive and technically skilled Service Coordinator to join our Karnataka Service Warehouse team. The ideal candidate will have a background in mobile technology, with solid hands-on experience in mobile hardware/software troubleshooting, quality checking, and reporting. You will serve as the key liaison between the service warehouse, service centers, and management, ensuring smooth operations and high service quality.

• Key Responsibilities:Coordinate daily service operations at the Karnataka Service Warehouse.
• Handle warranty and in-warranty product inspections, defect identification, and prepare detailed technical reports.
• Perform quality checks on incoming and outgoing devices.
• Communicate and coordinate with service centers and backend teams for issue resolution.
• Maintain accurate service records and reports using MS Excel and internal systems.
• Monitor and report warehouse performance metrics to management.
• Ensure technical standards are met in all service and repair activities.
• Maintain up-to-date knowledge of mobile hardware and software diagnostics.
• Support service improvement initiatives and help implement best practices.
• Assist in inventory tracking and logistics coordination when required.
• Qualifications:Graduation in any stream or a diploma/technical course in Electronics, Mobile Servicing, or a related field.
• 1–3 years of experience in a mobile service center or warehouse environment.
• Technical knowledge of Android mobile hardware and software.
• Good understanding of warranty/in-warranty processes.
• Strong command of MS Excel and Microsoft Office tools.
• Good reporting and documentation skills.
• Strong coordination and communication skills.
• Preferred Skills:Experience with OPPO or other mobile brand service operations.
• Familiarity with mobile service diagnostic tools.
• Basic understanding of inventory and logistics management.
• Work Conditions:Full-time position
• On-site work at Karnataka Service Warehouse
• Occasional travel to local service centers or meetings may be required

How to Apply:Send your updated resume to:

Mohammed Ashik – HR, OPPO Karnataka Showroom & Service

📞 Phone: 9986980792

📧 Email: service.hr@skynetktk.com

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