Service Engineer

Whitelion Systems Pvt Ltd

Bengaluru/Bangalore

₹18,000 - ₹25,000 monthly

Fixed

18000 - ₹25000

Earning Potential

25,000

Field Job

Full Time

Freshers can apply

Basic English

Job Details

Interview Details

Job highlights

72 applicants

Benefits include: PF, Petrol Allowance, Health Insurance

Job Description

• When you get a call from the Surat Service Centre, you will have to be ready to serve the client.

• Keep ready all the models required, including tester, DMM, screwdriver, PP, Clamp meter, warranty certificate, Service Visiting Cards, and HL in your tool bag. • Go to the repairing stock center to pick up the material.

• Make an entry into the “Material Transaction Book” by yourself.

• Also keep a small vacuum machine in case of mocha service.

• Don’t forget the quotation paper of the client in case of installation.

• Reach timely on-site. Or if you will be late then at least inform your head with reason.

• As and when you reach the site, ask for a warranty certificate/invoice in case of complaint.

• If you get it then first send a photo of it to your head for registration.

• If they have not these things, then ask them to get it from the seller.

• Clearly tell them you cannot serve them until you don’t get the invoice or certify in any emergency.

• But yes if you get the call to serve him from the senior then serve them even without certification or invoice.

• Then first clear them about the charges if it is any. And ask them to pay. If they are ready to pay then only you replace or repair the product.

• And before repair or replacement, prove to them the real fault of their switches so that they can have a clear idea.

• If the customer asks for a service charge receipt, inform the Surat service center, and they will provide you with a soft copy of it.

• Never get angry with any customers. Always be a gentleman.

• Make humble relations with customer and their family.

• Call to Surat service center while leaving the site for verification.

• Always give service visiting cards on-site for future communication and also inform them about this.

• When you complete your visits, again go to the repair stock center to return the material and make an entry into their book by self.

Job role

Department

Maintenance Services

Role / Category

Electrician / Wireman

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Diploma

Past role/category experience

Electrician / Wireman, CCTV Technician, Installation Services, Operations, Maintenance & Support, Lift/Elevator Technician/Operator

Skills

Electrical Components, Technician Skills

English level

Basic English

Degree/ Specialisation

Any BE/B.Tech, Any ITI, Any PG Diploma, Any Diploma (Atleast one)

Gender

Male

Interview details

Interview mode

Online/Telephonic

About company

Name

Whitelion Systems Pvt Ltd

Address

8th Union Heights, Maharana Pratap Rd, Piplod, Surat, Gujarat 395007, India

Job posted by Whitelion Systems Pvt Ltd

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