SOC - NOC Analyst

About the job

About Us

slice A new bank for a new India. slice’s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We’ve all felt how slow, confusing, and complicated banking can be. So, we’re reimagining it. We’re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.

Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, and slice business are designed to be simple, rewarding, and completely in your control. At slice, you’ll get to build things you’d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.

We’re backed by some of the world’s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.

About the role

Role Summary

The SOC / NOC / Cloud SOC Analyst is responsible for 24×7 monitoring, analysis, and response to security, network, infrastructure, and cloud-related alerts and incidents. The role involves incident triage, investigation, escalation, documentation, and collaboration with internal teams to ensure availability, security, and reliability of enterprise environments.

Key Responsibilities

• Monitor and respond to alerts from SIEM, network monitoring, endpoint, and cloud-native security tools

• Perform initial triage, validation, and classification of alerts and incidents

• Distinguish false positives from genuine security or operational issues

• Investigate incidents related to:

• Security threats (phishing, malware, brute force, policy violations)

• Network outages and performance degradation

• Cloud misconfigurations and security alerts

• Analyze logs from servers, endpoints, firewalls, network devices, and cloud services

• Follow SOPs / runbooks for incident handling and escalation

• Escalate incidents to senior analysts, engineering teams, vendors, or ISPs as required.

• Participate in bridge calls / war-room calls during major incidents.

• Create and maintain incident tickets and documentation with clear timelines and evidence.

• Support incident containment, remediation, and recovery activities.

• Perform shift handovers and ensure continuity of operations.

• Assist in improving monitoring, alert tuning, and operational processes.

Required Skills & Knowledge

• Understanding of SOC, NOC, and Cloud SOC operations

• Experience with monitoring and alerting tools, such as:

• SIEM (Google SecOps, QRadar, Sentinel, etc.)

• Network monitoring tools (SolarWinds, Zabbix, etc.)

• Cloud-native tools (AWS GuardDuty & Security Hub, Azure Sentinel/Defender, GCP Security Command Center)

• Knowledge of networking fundamentals (TCP/IP, DNS, ports, firewalls)

• Familiarity with security concepts (CIA triad, common attack vectors)

• Awareness of cloud security fundamentals, including:

• IAM and least privilege

• Shared Responsibility Model

• Logging and monitoring

• Experience with ticketing systems (ServiceNow, Jira, FreshService, etc.)

• Strong documentation and communication skills

• Willingness to work in 24×7 rotational shifts and on-call schedules

Experience & Qualifications

• 1–5+ years of experience in SOC, NOC, Cloud Operations, or IT Operations

• Bachelor’s degree in IT, Computer Science, Cybersecurity, or equivalent experience

• Experience working in production / enterprise environments preferred

Preferred Certifications

• Security+, Network+, CCNA, ITIL Foundation

• Cloud certifications (AWS, Azure, GCP)

Key Attributes

• Incident-driven and process-oriented mindset

• Ability to operate under pressure during outages or security incidents

• Strong analytical and troubleshooting skills

• Clear written and verbal communication

• Team-oriented with disciplined escalation practices

Life at slice Life so good, you’d think we’re kidding

• Competitive salaries. Period.

• An extensive medical insurance that looks out for our employees & their dependent's. We’ll love you and take care of you, our promise.

• Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.

• Tailored vacation & leave policies so that you enjoy every important moment in your life.

• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.

• Learning and upskilling opportunities. Seriously, not kidding.

• Good food, games, and a cool office to make you feel like home.

• An environment so good, you’ll forget the term “colleagues can’t be your friends”.