Store Manager

Job Title: Store Manager / Duty Manager

Key Responsibilities

● Ensure smooth store operations, timely store opening, and adherence to all SOPs

and hygiene standards.

● Drive excellent customer service and increase loyalty conversions through

effective in-store engagement.

● Manage inventory, stock availability, damages, expiry, shrinkage, and cash

handling efficiently.

● Ensure proper planogram execution, space management, and store standards.

● Lead, train, and supervise the store team to drive productivity and achieve

operational targets.

● Monitor daily input/output metrics and implement corrective actions where

required.

● Maintain store assets and ensure loss prevention through strong process control.

● Regularly interact with customers to understand their needs and share feedback on

assortment, availability, and pricing.

Preferred Profile

● Experience in Retail store operations.

● Experience in Food & FMCG retail will be an added advantage.

● Candidates from Reliance Retail Grocery background will not be considered.