Store Support Executive

● Parcel Segregation: Open and segregate local and out-of-state parcels, handover

products to respective departments, update drive sheet and maintain records.

● Inventory Management: Reference turnover and full stock product details in drive

sheet.Follow up with stores and validate inventory records.

● Retail Point of Sale (RPOS) Management: Check for pending transfer orders (TOs)

and clearances.

● Courier Performance Management: Check and follow up on store parcel courier

delivery details. Prepare Courier Performance Report.

● Store Support :

○ Manage customer orders from warehouse to stores. Handle customer

damage product exchange mails and follow up.

○ Process excess and short-received inventory reconciliation mails. Clear

missing, mismatched, or broken products and update records.

○ Send price change (MRP) and gram change mails to stores and follow up.

○ Handle barcode request process.

○ Manage new store transactions, transfers in, and format verification.

○ Handle stores' customer GST billing.

○ Coordinate with stores for general queries.

● Check and update store HQ backup. Communicate issues to the IT department.

● Monitor sample items sent to suppliers from warehouse inventory. Manage excess,

short-received items from suppliers.

● Generate E-Way bills as required.

● Coordinate with suppliers for priority orders and jewellery-related matters.