Technical Support Executive
Systech Softwares Private Limited
Technical Support Executive
Systech Softwares Private Limited
Malleswaram, Bengaluru/Bangalore
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
200+ applicants
Benefits include: Travel Allowance (TA), Petrol Allowance, ESI (ESIC)
Job Description
Key Responsibilities:
Troubleshoot software issues and resolve customer queries through phone, email, or onsite visits.
Train clients on software usage and best practices.
Collaborate with the development team for escalated issues and ensure timely resolution.
Maintain client relationships by offering excellent post-sales support and ensuring customer satisfaction.
Minimum Requirements:
Strong problem-solving and communication skills.
Familiarity with common software systems and technical troubleshooting.
Job role
Work location
SYSTECH Softwares Pvt Ltd, Sampige Road, Malleshwaram, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Operations, Customer Success, Customer Support - Service Delivery
Skills
Blended process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Systech Softwares Private Limited
Address
SYSTECH Softwares Pvt Ltd, Sampige Road, Malleshwaram, Bengaluru, Karnataka, India
Job posted by Systech Softwares Private Limited
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