Telecaller

Position: Telecaller

Duration: 6 months

Location: ULSOOR,CMH ROAD 

Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship

Fresher’s only taken Stipend based and hence promoted as JRE

Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as tellecallers.This internship offers on-the-job training, certified by the government,

providing you with an excellent opportunity to enhance your customer service and communication skills.

After completing the 6-month internship, high-performing candidates will be promoted to the role of

Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities:

• Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention

activities.

• Assist customers by responding to inquiries and providing information about products and services.

• Handle customer complaints, process orders, and provide solutions in a timely and professional manner.

• Participate in various customer service initiatives, improving customer satisfaction and loyalty.

• Learn and support the implementation of customer feedback mechanisms to enhance service quality.

• Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.

• Collaborate with team members to improve overall service efficiency and meet customer expectations.

• Gain exposure to financial products and services, assisting customers with their requirements.

• Develop strong communication and problem-solving skills through direct customer interaction.

Eligibility Criteria:

• Graduation (any discipline) from a recognized university.

• Fresher’s who have completed their graduation between 2020 and 2025.

• Strong communication skills and a customer-oriented approach.

• Ability to work in a fast-paced environment with excellent problem-solving abilities.

• Positive attitude and a desire to learn and grow within the organization.

• Team player with a collaborative mindset.

Training and Certification:

• Comprehensive on-the-job training with government certification.

• Hands-on experience in customer care and relationship management.

• Development of core skills such as communication, problem resolution, and customer handling.

Growth and Career Opportunities:

• On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.

• Opportunities for further growth within the organization based on individual performance.

• Clear career progression path with competitive compensation and performance-based incentives.

Salary Structure:

• ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based

variables).

• Attractive variable pay based on individual and team performance.

HR Contact:

HR Ms.Varsha - 8431833085

CO - HR Rabin-8144944345

CO- HR Sanjana- 8129010851

MAIL ID 

coshr1@muthootgroup.com

hrzoblr@muthootgroup.com