Telecaller

Key Responsibilities:

● Make outbound calls to prospective customers to promote and sell products or services.

● Handle customer queries professionally and provide relevant information about products.

● Identify customer needs and recommend suitable products or offers.

● Maintain a record of customer interactions and sales conversions in the CRM system.

● Meet daily, weekly, and monthly call and revenue targets.

● Follow-up on leads, renewals, and upselling opportunities.

● Ensure high levels of customer satisfaction and retention.

● Adhere to company policies, sales scripts, and quality standards.