Telecaller

Responsibilities:

• Contact potential and existing customers via phone to pitch relevant products and services

• Understand customer needs, provide product information, and suggest suitable solutions

• Convert leads into sales by building strong customer relationships

• Follow up on leads through calls, emails, and messages to close sales

• Maintain and update sales records in CRM software

• Achieve and exceed sales targets and performance metrics

• Handle customer queries, objections, and concerns effectively

• Collaborate with the sales team to develop strategies for lead generation and conversion

Key Requirements:

• Experience: 6 months to 4 years in inside sales/tele-sales in NBFC, Fintech, Ed-Tech, Banking, Insurance, or Vehicle Sales (Freshers with excellent communication skills can apply)

• Strong communication and persuasive skills

• Ability to handle sales pressure and achieve targets

• Basic knowledge of CRM tools and MS Office (Excel, Word) is a plus

• A customer-focused and result-oriented approach

• Fluency in Hindi/English and regional languages is an advantage