Telecaller
Teleperformance
Telecaller
Teleperformance
Hudi, Bengaluru/Bangalore
₹18,000 - ₹22,000 monthly
Fixed
₹18000 - ₹22000
Earning Potential
₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 18 Mar 2026 - 01 Apr 2026 | Time: 10.00 am - 04.00 pm...See details
Fast HR reply
2 applicants
Benefits include: PF
Job Description
- Key Responsibilities:Customer EngagementConnect regularly with assigned customers as per the contact policy.
- Provide a consistent and superior digital banking experience.
- Understand customer financial needs and recommend suitable bank products.
- Handle customer calls as per defined quality standards.
- Resolve customer queries accurately and within timelines.
- Promote digital banking services to enhance customer convenience.
- Accurately record customer interactions in the CRM system.
- Address and log customer complaints and ensure proper resolution.
- Proactively engage customers to build long-term relationships.
- Support customer retention and reduce attrition.
- Sales & Portfolio ManagementAchieve assigned sales targets and portfolio objectives.
- Cross-sell and up-sell banking products such as TPP, Assets, Cards, etc.
- Profile customers to identify opportunities for product penetration.
- Ensure eligibility and compliance before offering financial products.
- Monitor significant account transactions and report as required.
- Ensure accurate and timely processing of financial requests and transactions.
- Follow all regulatory guidelines and internal processes.
- Process & ComplianceMaintain proper documentation of all customer interactions.
- Adhere to banking policies, regulatory standards, and internal guidelines.
- Ensure timely updates in CRM and reporting systems.
- Eligibility Criteria:Educational Qualification: Graduate
- Experience: Freshers can apply (0–1 year experience preferred but not mandatory).
- Key Skills Required:Basic understanding of banking and financial products.
- Good verbal and written communication skills.
- Customer service orientation.
- Sales and persuasion skills.
- Basic computer and CRM knowledge.
- Ability to build relationships and manage customers effectively
Job role
Work location
Hoodi, Bengaluru, Karnataka, India
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Cold Calling, Convincing skills, Sales, Communication
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Tamil, Malayalam, Hindi
Age limit
18 - 30 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
18 Mar 2026 - 01 Apr 2026
Time
10.00 am - 04.00 pm
Other instructions
bring resume hard copy
About company
Name
Teleperformance
Address
Hoodi, Bengaluru, Karnataka, India
Job posted by Teleperformance
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