Telecaller/office Work

Role Overview

The Tele caller will handle customer calls, prepare and share quotations, and support daily office administrative work. The role requires strong communication skills, attention to detail, and basic computer knowledge.

Key Responsibilities

Telecalling Duties

Make outbound calls and attend inbound customer calls

Explain company products and services to customers

Follow up with clients regarding inquiries and quotations

Maintain call records and customer details

Quotation Preparation

Prepare accurate quotations based on customer requirements

Coordinate with sales or technical teams for pricing details

Send quotations WhatsApp

Revise quotations as per client feedback

Office & Administrative Work

Maintain customer records, files, and documents

Perform data entry in Excel, Word, etc.

Handle emails and basic office correspondence

Assist in order processing (if required)

Support day-to-day office operations