Telecalling Executive

Company name - Sleep mattress.

Role Overview

Function: Call customers who visited Client website but haven’t completed a purchase

Goal: Convert digital leads into buyers and encourage visits to Client Experience Center

Approach: Act as the voice and face of the company, providing product clarity and personalized support

👥 Team Structure

18 Telecallers

1 Team Leader

📞 Responsibilities

Engage with digital leads via outbound calls

Understand customer hesitation and provide solutions

Promote in-person visits to the Experience Center

Maintain lead conversion records and feedback loops

🧠 Candidate Profile

Education: Graduates preferred (any stream); exceptional undergraduates may be considered

Experience: Minimum 1 year in customer interaction or sales

Skills: Strong communication, persuasion, and follow-up discipline

Interview: Virtual

💼 Interview Process

2 Rounds: Screening + Final Interview

💰 Compensation

Role

In-Hand Salary

Telecaller

₹20,000 – ₹26,000

Team Leader

₹40,000