Telesales Executive

*URGENT OPENING

IMMEDIATE JOINERS WILL BE Preferred

Qualifications

CRM software,Upselling,12th Pass,Computer skills,Telemarketing,Communication skills

Full job description

Interior Designing services sales Job Overview:

A Telesales Executive is responsible for selling products or services over the phone by initiating outbound calls to potential customers. The role requires effective communication skills, product knowledge, and the ability to build rapport to persuade and close sales.

Key Responsibilities:

• Outbound Calling:
• Initiate outbound calls to leads or prospects provided by the company.
• Conduct cold-calling to generate new business opportunities.
• Follow a script or sales pitch to present products or services effectively.
• Product Knowledge:
• Develop a deep understanding of the features, benefits, and unique selling points of the products or services offered.
• Stay updated on product/service changes and improvements.
• Building Rapport:
• Establish and maintain a positive and professional relationship with potential customers.
• Identify customer needs and tailor the sales pitch accordingly.
• Handling Objections:
• Address customer objections or concerns with persuasive and informative responses.
• Provide solutions or additional information to overcome hesitations.
• Closing Deals:
• Guide customers through the purchasing process.
• Negotiate terms and conditions to meet both customer and company requirements.
• Finalize sales and ensure all necessary documentation is completed.
• Follow-up:
• Conduct post-sales follow-up to ensure customer satisfaction.
• Gather feedback and address any issues or concerns.
• Explore opportunities for upselling or cross-selling.
• Meeting Targets:
• Work towards and achieve sales targets set by the company.
• Regularly review performance metrics and adjust strategies to meet or exceed targets.
• CRM Usage:
• Utilize Customer Relationship Management (CRM) tools to manage customer information.
• Track interactions, update customer profiles, and maintain accurate records.
• Adaptability:
• Stay informed about changes in products, services, or sales techniques.
• Adapt to new information and updates to provide accurate and up-to-date details to customers.
• Communication Skills:
• Demonstrate effective verbal and written communication skills.
• Active listening to understand customer needs and respond appropriately.

Qualifications and Skills:

• High school diploma or equivalent; a degree in business or a related field may be preferred.
• Proven experience in tele sales or a similar sales role.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM software and basic computer skills.
• Results-driven with a focus on achieving and exceeding sales targets.

Job Types: Full-time, Permanent

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus

Experience:

• total work: 1 years or more (Required)
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