Answering Customer Calls: Handle inbound and outbound calls, providing assistance to  customers regarding their inquiries, account details, transactions, or product information. ∙ Issue Resolution: Address and resolve customer complaints, technical problems, and queries on  calls in a timely and effective manner. 

∙ Providing Information: Offer accurate details about Stable Money’s services, promotions,  account-related issues, and help customers navigate the company's offerings. 

∙ Order and Transaction Support: Process customer orders, guide them through account-related  queries, and assist with transaction-related inquiries. 

∙ Escalations: Identify complex issues and escalate them to the appropriate teams or supervisors  for further resolution. 

∙ Maintaining Customer Records: Log customer interactions, update CRM systems with customer  details, and track the status of ongoing issues. 

Aradhya HR

7676477563