Trainer

Role JD: • Conduct training on the new process, New joiners (Inductions) and Refresher.

• Ensuring all our customer needs (Internal & External) are promptly and efficiently met.

• Ensuring effective achievement of process implementation and process adherence.

• Responsible for publishing a weekly training calendar and timely completion of training

as per plan.

• Conduct process training for new hires, upskill training for existing/new

verticals/categories or refresher training. Thorough knowledge of warehouse functioning

processes. (Classroom training and on the job training)

• Adherence to Training SOP.

• Maintain and share training reports on time. Maintain records of results for training and

retraining programs.

• Demonstrate Excellent Platform Skills.

• Understanding of training methodologies & adult learning principles.

• Strong Communication. English, Hindi and local language Written & Spoken. Ability to

communicate in more than three languages would be an added advantage.

• Knowledge of Kirkpatrick Learning Evaluation Model.