Travel Agent / Consultant

Key Responsibilities:

Client Consultation: contacting clients through call or mail to discuss budgets, preferences, dates, and trip goals (vacation, business).

Itinerary Planning: Design custom travel plans, including flights, hotels, car rentals, tours, and dining.

Expert Advice: Provide details on destinations, attractions, local customs, weather, and travel advisories.

Issue Resolution: Handle changes, cancellations, delays, complaints, and process refunds.

Record Keeping: Maintain accurate client, booking, and payment records.

Essential Skills:

Strong communication and interpersonal skills.

Excellent customer service and sales ability.

Attention to detail and time management.

Problem-solving and negotiation skills.

Passion for travel and geography