Water Filter Technician

JOB DESCRIPTION

Position:                    Inventory Coordinator

Reporting Structure: Reports to CSC (Customer Service Center) Manager

Job Responsibility:

·      Responsible for maintaining and storing inventory at CSC location

·      Coordinate with warehouse and technicians to ensure optimal inventory norms are maintained

·      Ensure defective material is returned to warehouse as per the SOP (standard operating procedure)

·      Physically go and deliver spares to technician and customer locations to manage escalations

·      Analyse and prepare the ST (Service Technician) tool kit to maximize the first visit call closure

·      Accountable and responsible for the maintenance and proper upkeep of the inventory

·      Responsible for on time GRN (Goods Received Notes) activities for inwarding inventory material

·      Coordinate with warehouse and SCM (Supply chain management) team for MSR (More Spares required) and rolling forecast (Rofo).

Skills Required:

·      Effective communication skills

·      Local language: Read, Write & Speak

·      English or Hindi: Read, Write & Speak

·      Must have a bike to assist STs as & when required

Education & Experience Required:

·      2-3 years of experience in inventory management/ warehouse

·      Education background is min. Graduate degree