Analytics Practitioner - Data Insights and Observability Specialist

Analytics Practitioner

Project Role : Analytics Practitioner
Project Role Description : Develop business insights using predictive statistical modeling activities. Use analytical tools and techniques to generate and improve decision-making by modeling client, market, and key performance data.
Must have skills : Grafana
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Analytics Practitioner, you will develop business insights using predictive statistical modeling activities. Your typical day will involve utilizing various analytical tools and techniques to generate and enhance decision-making processes by modeling client, market, and key performance data. You will engage with cross-functional teams to ensure that insights are actionable and aligned with business objectives, fostering a data-driven culture within the organization.

Roles & Responsibilities:

- Administer and maintain Grafana dashboards, user access, data sources, and plugins.
- Manage and optimize Prometheus for metrics collection, querying, and alerting.
- Configure and maintain Alloy pipelines for telemetry ingestion and transformation.
- Integrate and support Private Data Source Connect (PDC) for secure and scalable data ingestion from internal systems.
- Administer Loki for centralized log aggregation, indexing, and querying.
- Manage Tempo for distributed tracing and performance analysis across services.
- Develop and maintain custom dashboards and visualizations tailored to operational and business needs.
- Implement alerting and notification strategies using Grafana and Prometheus.
- Ensure high availability, scalability, and performance of the observability stack.
- Collaborate with DevOps, SRE, and development teams to onboard new services and improve observability coverage.
- Troubleshoot and resolve issues related to data ingestion, visualization, logging, and tracing.


Professional & Technical Skills:

- Proven experience as a Grafana Administrator or similar role.
- Strong knowledge of Prometheus, PromQL, and exporters.
- Experience with Alloy (formerly OpenTelemetry Collector or similar).
- Familiarity with Private Data Source Connect (PDC) and its integration with observability tools.
- Hands-on experience with Loki for log management and Tempo for distributed tracing.
- Proficiency in Grafana Query Language (GQL) and dashboard templating.
- Understanding of telemetry data formats: metrics, logs, traces.
- Experience with Linux systems and scripting (Bash, Python).
- Knowledge of containerized environments (Docker, Kubernetes).
- Strong troubleshooting and analytical skills.
- Experience with cloud platorms (Azure, AWS, GCP).
- Familiarity with CICD and DevOps.



Additional Information:
- The candidate should have minimum 5 years of experience in Grafana.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.