Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance knowledge sharing within the team.
- Engage in proactive monitoring of applications to identify potential issues before they impact users.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Strong understanding of RESTful web services and microservices architecture.
- Experience with application performance monitoring tools.
- Familiarity with database management systems and SQL.
- Ability to troubleshoot and resolve application issues effectively.

Additional Information:
- The candidate should have minimum 3 years of experience in Spring Boot.
- This position is based at our Mumbai office.
- A 15 years full time education is required.