Application Managed Services Solution Architect

Architect Advanced

Job Description

Role: AMS Solution Architect, AMS & Transformation Consulting Practice

Location: Bangalore

Who are we looking for?

AMS Practice is a growing team and looking to expand given significant market demand for the work we do. We work to deliver and manage business transformation projects in Customer Strategy, Growth & Innovation Strategy, Enterprise Digital Strategy & Transformation (B2B and B2C) & Service Excellence. We’re looking for a member who would drive the team’s initiatives and assist in driving the growth for this team

Process Skills:

• Experience across legacy and non-legacy, digital portfolio of an organization to derive an more cost optimized and efficiency managed services model
• Bring in transformation strategies around: Operational Transformation, Automation, reusability, productivity, IT Strategy & Planning, IT Organizational Design, Enterprise Architecture, Application Rationalization, IT Cost Optimization & IT Governance Design, IT Service Modeling, Managed Service Operating Modeling
• Ability to estimate and cost for application managed services, application operations/sustenance for an heterogenous IT environment and combine infrastructure and security managed services.
• Ability to assess IT environment (Applications and Infrastructure) and working towards optimizing using extensive transformation levers
• Develop solutions to deliver pertinent answers to our clients', challenges, prepare recommendation reports and analyses, plan and manage projects
• Experience of IT assessment, managed services projects and technology know how
• Coach, mentor and upskill junior members of the Customer and Transformation practice
• Support Pre-sales and account teams to develop Customer and Digital commercial proposals for new and existing clients
• Strong analytical and interpersonal skills, with a commitment to professional and client service excellence

Behavioral Skills:

• Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
• Ability to interact effectively with Delivery & Account teams, Technology CoEs, Project Managers, Project sponsors, and team associates
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project
• Train and coach members of project groups to ensure effective knowledge management activity
• Ability to handle and work in pressure situation
• Effective client communication and presentation skills

Qualification:

• 10+ years’ prior consulting experience in a professional services firm; experience in one or more of the following industries would be preferred – Banking & Capital markets, Insurance, Healthcare, Logistics
• A third level business qualification with strong academics is essential
• Education qualification: B.Tech, BE, MBA or equivalent technical degree from a reputed college

What’s in for you?

• At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance
• Work with a high performing team with a strong commitment to excellence
• You get an open and transparent culture along with freedom to experimentation and innovation

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain, and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.