Assistant Manager - Foreign Trade Zone Operations

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of - Assistant Manager - Foreign Trade Zone
The Analyst of Foreign Trade Zone (FTZ) Operations manages Customer’s FTZ, ensuring accuracy and legal compliance. This individual oversees import administration and control within government rules and regulations pertaining to a foreign trade zone operation. The SAFTZ interfaces with internal and external customers, freight forwarders, customs officers, and other functional areas to ensure proper customs admission and entry for goods into and out of a free trade zone. The SAFTZ has strong knowledge of customs regulations, FTZ Regulations, and Harmonized Tariff Schedule.
Responsibility
Essential Functions: 
•    Oversee / execute daily foreign trade zone operations and the maintenance of internal controls as required by the FTZ regulations to include: daily inventory balances; monitoring zone admission data; conducting weekly estimate (import /export) process. 
•    Manage FTZ related data and supporting documentation for submission of 214, 3461, 7501, 7512 forms to U.S. Customs and Border Protection (CBP) on a daily, weekly and periodic basis are filed. 
•    Prepare annual FTZ Board reports and CBP annual reconciliation reports. Ensure all FTZ records are maintained and readily retrievable in accordance with the applicable recordkeeping regulations Proactively address
•    Identify, and resolve FTZ inventory issues; verify inventory transactions, including but not limited to receipts, shipments and inventory adjustments; investigate and act on overages and shortages.
•    Act as primary liaison with CBP (Customs) on behalf of Customer’s to ensure proper FTZ procedures and facilitate relationships with FDA, FCC, Fish & Wildlife, and Other Government Agencies as necessary.
•    Cultivate business partnerships with Inventory Control, Integration Point (FTZ software provider), Customer’s Brokerage provider and Freight forwarders to spearhead balancing concerns and ensure all FTZ reporting activities are timely and compliant. 
•    Lead risk management for FTZ purposes by reviewing CBP documentation, auditing FTZ transactions, complying with CBP and FTZ Board requirements Write clear and well-structured business requirements/documents regarding legislative changes impacting Foreign Trade Zones.
•    Develop refine and maintain internal FTZ operating procedures
•    Test business processes and recommend improvements, verify FTZ Operations Manuals are kept up to date and accurately reflect current operations and practices.
•    Facilitate quarterly calls with Integration Point ensuring Customer’s SOP is up to date.
•    Execute and ensure compliance to the global trade compliance policy.
•    Create or revise SOPs and Work Instructions as needed. 
•    Anticipate regulatory changes related to trade compliance. Provide regulatory interpretation and implementation guidance to impacted geographies and businesses.
•    Develop internal FTZ Compliance training to include Integration Point System and reviews of SOP.
•    Research / engage in FTZ and compliance webinars, educate and guide FTZ support team when necessary.
•    Perform data discovery, analysis, and modelling – Identify, lead, and implement process improvement opportunities. Partner with Senior Customs Compliance analyst and Senior Supply Chain analyst to launch / maintain ‘Duty Engineering’ program with Merchant team, goal to lower company duty rates through knowledge of product composition and Duty implications. 
•    Develop and build strong relationships with internal departments involved in FTZ activities.

Qualifications we seek in you!
Minimum Qualifications
•    Bachelor’s degree in business or related filed preferred.
•    Licenses / Certifications / Training:  Customs Broker License preferred 
Preferred Qualifications
•    Proficient in Microsoft Office.
Why join Genpact? 
•    Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 
•    Make an impact – Drive change for global enterprises and solve business challenges that matter 
•    Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.