Assistant Manager-PMO

Position Summary: We are looking for a dynamic and detail-oriented Pod Liaison to serve as the primary point of contact between our operational pods and various departments within the organization. The Pod Liaison will ensure seamless communication, coordinate collaborative efforts, support the effective delivery of projects and services, manage financial aspects of pod operations, and leverage GenAI to create efficiencies and enhance productivity. The ideal candidate will possess strong organizational skills, excellent communication abilities, a solid understanding of financial management, and a proactive attitude.

1. Communication Management:
   1. Act as the primary communication bridge between operational pods and other groups within Advisory Technology and/or external stakeholders.
   2. Facilitate regular meetings to ensure alignment, discuss progress, and address any issues or concerns.
2. Coordination and Collaboration:
   1. Coordinate with team leads and members to ensure that delivery goals and deliverables are met.
   2. Promote collaboration and knowledge-sharing across pods and other teams.
3. Issue Resolution:
   1. Identify and address issues or roadblocks that may impact project progress or team performance.
   2. Facilitate resolution of conflicts and ensure that all parties are aligned on solutions.
4. Reporting and Documentation:
   1. Maintain comprehensive documentation of processes, communications, project updates, and action items.
   2. Standardize reporting frameworks and manual process.
   3. Create KPIs to measure performance of current processes and identify improvement areas based on data driven KPIs.
   4. Prepare and present regular status reports to relevant stakeholders.
5. Process Improvement:
   1. Recommend and implement process improvements to enhance productivity and efficiency within the pods.
   2. Gather feedback from team members and stakeholders to continuously refine communication and project management processes.
   3. Leverage GenAI to automate repetitive tasks, analyze data for insights, and optimize workflows.
6. Training and Support:
   1. Provide support and training to pod members and other pod liaisons on communication strategies, tools, and best practices.
   2. Ensure that new team members are properly onboarded and integrated into their respective pods.
7. Stakeholder Engagement:
   1. Build and maintain positive relationships with internal and external stakeholders.
8. Financial Management:
   1. Oversee the financial aspects of pod operations, including project and operational budgeting and providing commentary analysis on variances to project budgets.
   2. Ensure financial processes are being followed and executed by pod teams.

 

• Bachelor's degree in Business Administration, Communications, Project Management, Finance, or a related field.
• At least 8-10 years of experience in project coordination, communication management, financial management, or a similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Strong attention to detail, analytical and problem-solving skills.
• Proficiency with collaboration tools and project management software (e.g., Teams, Microsoft project, Azure Dev Ops, JIRA).
• Strong financial acumen and experience with budgeting and cost management.
• Ability to work independently and as part of a team.
• Experience managing and leading a team of five or more counselees.
• Ability to develop and implement plans for end-to-end requirements management with the team.
• Proficiency with financial management software and tools (excel).
• Preferred Qualifications:
• Experience working with Technology SDLC.
• Familiarity with Agile and Waterfall project management methodologies.
• Certification in project management (e.g., PMP, CAPM) is a plus.

Experience Level

Senior Level