Assistant Manager - Workforce Management Integration

Assistant Manager - WFM Integration

KPMG Global Services (KGS) is currently seeking an WFM Integration Assistant Manager for the Human Capital Advisory (HCA) practice.

Job Summary:

We are looking for an Assistant Manager with strong expertise in Workforce Management (WFM) Integration to join our Human Capital Advisory team. This role offers the opportunity to work across multiple projects and geographies, supporting WFM client engagements and collaborating with global teams. The ideal candidate will have 8-10 years of relevant experience and be comfortable working in a dynamic environment with changing requirements.

Key Responsibilities:
• Support client projects using deep knowledge of Time Management, Attendance, Leave Management, Labor Scheduling, and other WFM processes and systems.
• Demonstrate technical proficiency in Workforce Management and apply practical, business-driven solutions to complex client challenges.
• Collaborate with global distributed teams to ensure quality, timeliness, and accuracy of deliverables.
• Participate in full lifecycle activities for WFM systems (Discovery, Design, Configuration, Build, Testing, Knowledge Transfer, Migration, and Postproduction Support).
• Contribute to thought leadership, collateral, tools, and methodologies to enhance WFM offerings within the practice.
• Maintain effective client communication and build strong relationships with client and project team counterparts.
• Provide guidance and support to junior team members; help define goals and support ongoing development.
• Ensure compliance with legal, regulatory, and internal risk management requirements

Qualification:
• 8-10 years of experience in Workforce Management integration, including designing operating models and employee experience transformation.
• Prior experience in SQL Database Programming (MS Transact SQL, Relational Databases) is preferred.
• Experience with Boomi Professional Developer Certification is a plus.
• Solid background in quality assurance testing.
• Understanding of FTP and file transfer technologies, including encryption.
• Strong consulting skills, attention to detail, and proactive risk management.
• Excellent analysis, change control, task management, and time management skills.
• Organized, detail-oriented, accurate, and results-driven.
• Ability to understand data mapping and specification documentation.
• Excellent written and verbal communication skills.
• Project management experience is preferred.
• Presentation skills to communicate change strategies and recommendations.
• Strong organizational skills and ability to prioritize work to meet deadlines.
• Analytical abilities and proficiency in Excel, Word, and PowerPoint.
• Expertise in process mapping and documentation using Visio and other tools.
• Experience working with US and multi-geo clients is an advantage

Education / Years of Work Experience:
• MBA in HR or equivalent Post Graduate Degree from an accredited college/university

Experience Level

Senior Level