Assistant Vice President - Invoice to Cash Operations

Ready to shape the future of work?   

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.   

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.   

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.   

 Inviting applications for the role of Assistant Vice President -Invoice to Cash (I2C)!  

The ideal candidate will have strong experience in the end-to-end Invoice to Cash (I2C) cycle, including credit, billing, collections, cash application, dispute/deductions, and process optimization. They will be responsible for analyzing current processes, recommending and implementing improvements across people, process and technology ensuring best-in-class I2C operations to enhance working capital and overall customer experience.   

Key relationships for this role are Client Stakeholders (CFO, I2C Leadership, I2C practitioners), Practice organization, Technology teams and partners, Business Development Teams, Regional and Global operations teams.   

Responsibilities  

• Analyse and optimize the end-to-end invoice-to-cash process across credit, billing, collections, cash application, and dispute/deduction management, including process mapping, metric gathering and data analysis.  

• Collaborate with stakeholders across Finance, Sales, and Customer Service to resolve issues and streamline workflows.  

• Identify and implement automation opportunities (e.g., RPA, AI and Agentic tools) to improve I2C efficiency and accuracy.  

• Lead I2C transformation projects, including system upgrades, ERP integrations (SAP, Oracle, etc.), and process reengineering.  

• Define key performance indicators (KPIs) such as DSO, collection effectiveness, and unapplied cash and establish tracking mechanisms and improvement opportunities.  

• Support change management and training efforts across global teams during I2C process changes or system rollouts.  

• Ensure compliance with internal controls, SOX requirements, and company policies related to receivables and revenue recognition.  

• Partner with IT and data teams to ensure accurate reporting, dashboards, and analytics for I2C performance monitoring.  

• Provide thought leadership in the I2C space including writing Point of Views or White papers in the public domain, work with research partners and coach internal senior stakeholders in Sales on our offerings/capabilities and market trends etc.  

• Integrate leading edge technology with our solutions to provide improved productivity to clients  

• Drive special initiatives within the practice organization  

• 30-40% travel required  

Qualifications we seek in you!  

Minimum Qualifications  

• Bachelor’s degree  

• relevant experience in Invoice-to-Cash (solutioning or consulting ideal)  

• Strong understanding of I2C processes, controls, and best practices.  

• Excellent analytical, problem-solving, and project management skills.  

• Effective communicator with the ability to work cross-functionally in global environments.  

• Ability to develop and apply creative, workable solutions to project-related issues  

Preferred Qualifications/ Skills  

• Experience with automation or AR SaaS tools (e.g., HighRadius, BlackLine, Sidetrade) is a plus.  

• Proven experience with ERP systems (e.g., SAP, Oracle, Workday Financials, NetSuite).  

• Excellent communication – verbal and written   

• Strong Presentation skills  

• Consultative selling expertise  

• Consulting project delivery   

• Creative thinking/innovative attitude  

• Strong eye for business and understanding of business issues across multiple focus sectors  

• Ability to engage senior client management on offerings, emerging issues in I2C, lead project scope discussions and provide insightful recommendations   

Why join Genpact?   

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation   

• Make an impact – Drive change for global enterprises and solve business challenges that matter   

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities   

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day   

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress   

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.   

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.    
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.