Associate Business Manager - Product Quality

What you will do

• The role requires strong quantitative problem-solving skills with a keen eye for customer centricity and business strategy and solid project management skills.
• Strong performance in this role will gain you visibility and opportunities across different business verticals within the organization.
• Execute programs to improve experience metrics, driving improvement in NPS or relevant operational metrics.
• Own a key part of user experience for our customers and drive continuous problem discovery to identify key customer issues.
• Monitor input and output metric performance and work closely with operations and product teams for quick turnaround on problem-solving.
• Develop and drive strategic programs to solve and improve experience structurally with a focus on sustainable, long-term growth.
• Engage internal stakeholders and Meesho leadership to communicate progress and updates and ensure the success of the programs you own.

What you will need

• Candidates from premier institutes.
• 1-3 years of experience; preferred in eCommerce, Data Analytics, 3P logistics, Payments, Consulting, or fast-growing startups
• Excellent data-driven problem-solving and analytical skills. Knowledge of SQL or python is preferred
• High sense of ownership; ability to lead and execute projects independently
• Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high-impact activities, and work on complex projects
• Strong written and oral communication skills