Associate Consultant - Customer Transformation - Bangalore

The Consulting business at KPMG Global Services (KGS) is a diverse team of more than 6400 professionals. We provide consulting services to KPMG Firms worldwide to support the business transformation journeys of clients across industries. Our colleagues help clients explore potential obstacles to change and collaborate on critical decisions that can deliver real value to their businesses.

Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

As a firm, we are deeply committed to diversity, inclusion and equity at our workplace. We offer a safe and inclusive environment built on trust, where all our colleagues can bring their authentic selves to work and know that their uniqueness is valued. 

We prohibit unfair treatment of applicants and employees and discrimination on any ground, including but not limited to, caste, religion, color, ancestry, marital status, medical condition, sex, gender identity and/or expression, sexual orientation, age, nationality, cultural origin, family or parental status, defense veterans, physical, mental or sensory disability or any other status or characteristic protected by applicable Indian laws and regulations.

Roles and responsibilities • 3+ years of SPM, Incentive Compensation Implementation experience. • Experience in other Sales Performance Management or Incentive Compensation solutions such as CallidusOracle Incentive Compensation, Anaplan. Experience on Varicent and Xactly is a plus. • 3+ years of ICM experience designing, developing and maintaining ICM models and reports with at least two full lifecycle implementations of a ICM model. • Experience in use of ICM modules (eg: Composer, Portal Access, Task Manager, and Presenter). • Experience with building import (intra-model & query function) processes, workflow processes, calculation logic, reports and web forms. • Experience working with relational databases, dimensional databases, and programming concepts. Basic SQL query expertise. • Demonstrated ability to create requirement documents, technical specifications, unit test plans, estimation documents, road maps and architectural documents. • Ability to quickly dissect and fix issues in existing code and configurations • Ability to translate technical processes/terms for users who don’t have technical background. • Business knowledge of the sales compensation business processes. • Knowledge of software development and implementation lifecycles. • Experience in global system rollouts strategy, planning, vendor selection and implementation planning. • Ability to drive IT methodologies such as ITIL, Software Development Lifecycle (SDLC), and Agile Development is a plus. • Should be able to provide valuable insights to clients and help them make customer centric organization • Lead the delivery by liaising with the senior leadership and ensure quality of deliverables

Required 

Education / professional qualifications 

MBA from a reputed college is preferred

Prior Experience: The candidate must have 3+ years of relevant experience in a similar role, particularly in a professional services firm / consulting / Big 4

Experience & Background • 3+ years of experience in consulting or any other offshore-onshore coordinatedwork • Manage and challenge senior stakeholders, and able to work beyond own area of expertise • Effective verbal and written communication skills. Collaborate with clients - both in offshore and onshore models • Experience of digital solutions and customer experience projects/programs. • Manage end-to-end delivery for projects • Extensive experience working with globalclients

Expected Skills • Organized approach and able to work underpressure • Willingness to work in a highly demanding and results oriented team environment where priorities can change frequently • Highly focused on detail and accuracy of information presented • Maintain data confidentiality and adherence to the risk managementpolicy • Willingness to travel overseas for extended periods if required

Experience Level

Mid Level