Article and Vendor Analyst

Ready to shape the future of work? 

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Business Analyst- Article & Vendor!

In this role, Analyst supports merchandising operations by managing vendor onboarding, article setup, and ensuring product readiness. The person will work with vendors and internal teams to make sure products are launched smoothly and on time.

Responsibilities
•    End-to-end management of vendor onboarding, documentation, and compliance verification
•    Manage article setup in retail systems (SAP), ensuring accurate product master data (pricing, pack sizes, UoM, tax, attributes, hierarchies, etc.)
•    Handle vendor queries, escalations, and follow-ups to ensure timely resolution
•    Maintain and update vendor/retail databases and provide regular status reports
•    Collaborate with internal teams and external partners to drive operational efficiency
•    Ensure new articles are correctly configured for sales channels (stores, online, distribution centers)
•    Provide insights from vendor and product data to support merchandising, stock planning, and decision-making
•    Participate in process improvements, system updates, and retail operations projects
•    Ensure adherence to company policies, SOPs, and quality standards in vendor and retail processes
•    Support inventory alignment, stock planning, and smooth product launches

Qualifications we seek in you!
Minimum Qualifications
•    Graduate

Preferred Qualifications/ Skills
•    Strong communication, coordination, and follow-up skills
•    Detail-oriented and process-disciplined
•    Proficient in MS Excel, Power BI and data handling
•    Familiarity with retail systems (SAP - preferred, JDA, Oracle)
•    Good understanding of retail business processes
•    Ability to work collaboratively across teams and support cross-functional initiatives 

Why join Genpact? 

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.