Change Management Lead

Change Management Gen AI Lead

Job Title: Change Management Lead – Gen AI Adoption
Management Level: [L7]
Location: [India]

Must-Have Skills:

• Proven experience in change management, organizational development, or a related role, specifically within AI-driven transformations.
• Strong understanding of change management principles, methodologies (e.g., Prosci, Kotter), and tools, with a focus on AI adoption.
• Excellent communication, stakeholder management, and storytelling skills to drive AI adoption.
• Ability to build and maintain strong relationships with executives, business leaders, and cross-functional teams.
• Experience in designing and delivering AI-focused training, awareness programs, and enablement strategies.
• Proficiency in Microsoft Office Suite, change management platforms, and digital adoption tools.

Good-to-Have Skills:

• Change Management certification (e.g., Prosci, ACMP)
• Master’s degree in Business Administration, Organizational Development, Human Resources, or a related field
• Experience in AI implementation projects and their impact on organizational change
• Knowledge of project management principles and frameworks such as Agile or PMP

Job Summary:

The Change Management Lead for Gen AI Adoption plays a pivotal role in driving the successful integration and adoption of Generative AI (Gen AI) technologies across the organization. This individual will lead change strategies to support AI-enabled business transformations, ensuring smooth transitions, workforce readiness, and effective stakeholder engagement. By collaborating with various teams, they will facilitate AI adoption, manage resistance, and measure success metrics.

Roles & Responsibilities:

1. Change Management Strategy & Execution:

• Develop and execute a structured change management strategy to drive Gen AI adoption.
• Partner with leadership to embed AI-first thinking across the organization.
• Define and implement an adoption roadmap, ensuring smooth transition phases (30-60-90 day plans).
• Create and maintain communication frameworks, AI knowledge repositories, and engagement calendars.
• Identify and mitigate change resistance through data-driven insights and employee feedback.

2. AI-Driven Transformation Enablement:

• Leverage Gen AI tools to enhance change management processes and boost efficiency.
• Facilitate AI literacy and upskilling programs to empower employees at all levels.
• Act as a Change Partner for AI-driven projects, ensuring seamless integration and alignment with business objectives.
• Promote AI-powered automation and innovation to foster a culture of continuous improvement.
• Develop frameworks for tracking AI adoption success and ROI.

3. People Engagement & Stakeholder Management:

• Establish a Change Champions Network to drive grassroots AI advocacy and peer learning.
• Engage employees through town halls, webinars, executive connect sessions, and storytelling formats.
• Develop stakeholder mapping and engagement strategies to ensure broad alignment and buy-in.
• Create persona-driven AI adoption experiences to cater to diverse workforce needs.
• Utilize digital engagement tools such as Viva Engage, AI-powered analytics dashboards, and interactive newsletters to drive communication.
• Conduct AI-focused training and enablement sessions for various business functions.

4. Standardization & Branding for Gen AI Products:

• Develop and implement branding strategies to position AI initiatives as key business enablers.
• Standardize communication, reporting, and training materials for AI-powered tools and platforms.
• Align AI adoption visual identity and messaging with corporate branding standards.
• Maintain an AI adoption microsite/webpage as a central knowledge hub.
• Foster cross-functional collaboration between AI, IT, HR, and business teams for streamlined implementation.

Professional & Technical Skills:

• Adaptability and resilience in navigating AI-driven change.
• Strong analytical and problem-solving abilities to assess AI impact.
• High emotional intelligence and ability to influence without authority.
• Collaborative team player with a proactive mindset.
• Ability to work in fast-paced, dynamic environments with multiple priorities.

Additional Information:

We are looking for a visionary change leader who can drive Gen AI adoption while fostering collaboration, innovation, and engagement. If you are passionate about shaping the future of work and accelerating AI-powered transformation, we encourage you to apply.

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