Trading Services Client Service Specialist

JP Morgan Services India Pvt Ltd

Bengaluru/Bangalore

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

Client Service Specialist

Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation.

As a Trading Services Specialist within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures. Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance. With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans.

Job responsibilities
  • Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements.
  • Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner.
  • Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience.
  • Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions.
  • Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives.
Required qualifications, capabilities, and skills 
  • Ability to learn and utilize automation technologies and their application in optimizing trading operations. 
  • Understanding of data analysis techniques, with the ability to interpret data and inform decision-making. 
  • Communication skill in order to keep internal stakeholder relationships. 
  • Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization. 
Preferred qualifications, capabilities, and skills 
  • Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring. 
  • Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities. 
  • Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement. 

Job role

Work location

Bengaluru, 33436-JPMorgan Chase & Co Towers A,, Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru, Karnataka, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

About company

Name

JP Morgan Services India Pvt Ltd

Job posted by JP Morgan Services India Pvt Ltd

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