Content Manager - Quality and Document Control

Content Manager- I

The role supports the organization’s HQMS by implementing and maintaining compliant documentation, quality, and content management processes. The position collaborates cross-functionally with Quality, Operations, and other relevant stakeholders to ensure controlled documentation is created, maintained, and approved in accordance with established quality standards and procedures. Responsibilities include supporting document control activities, monitoring adherence to HQMS requirements, tracking key performance indicators, supporting audit readiness and continuous improvement initiatives, and driving the implementation of standardized processes. The role requires strong attention to detail, effective communication, and the ability to collaborate effectively in a regulated environment.

• Support HQMS document control activities, including creation, review coordination, version control, archival, and controlled distribution of Level 1–3 documents.
• Ensure documentation complies with established quality standards, procedures, and regulatory requirements.
• Maintain accuracy, completeness, and traceability of records within the document management system.
• Monitor document lifecycle activities and follow up with stakeholders to ensure timely reviews, approvals, and updates.
• Support audit readiness activities by organizing, retrieving, and validating controlled documentation and records.
• Assist in implementing standardized processes and continuous improvement initiatives within the HQMS framework.
• Identify documentation gaps, inconsistencies, or process deviations and escalate appropriately.
• Provide guidance to stakeholders on documentation standards, templates, and approval workflows.
• Ensure proper maintenance of document metadata and compliance requirements.
• Support and facilitate Internal and External Audits.

Career Level - IC1

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Experience Level

Mid Level