Credit Support Manager

Credit Support Manager - Vice President

Are you looking for an opportunity where you can develop your skills and be part of a growing dynamic team?

As a Credit Support Manager III within JPMorganChase, you will ensure compliance with credit agreement terms for a diverse borrower portfolio. Your expertise in interpreting financial covenants is crucial for assessing borrower adherence and identifying defaults. You use advanced conflict management skills to navigate disputes and facilitate solutions. Your role involves strategic planning, critical thinking, and stakeholder management to ensure smooth lending operations. As a leader, you mentor your team and maintain a resilient, organized approach to managing tasks, significantly impacting operations, financial management, and client relationships.

Job responsibilities 

• Lead the assessment of compliance with credit agreement terms for a diverse portfolio of borrowers, utilizing advanced critical thinking and strategic planning skills. 
• Interpret complex financial and other covenants in credit agreements, leveraging deep knowledge of lending services to determine borrower adherence or default. 
• Manage potential disputes and conflicts, employing advanced conflict management strategies to facilitate discussions and create mutually beneficial solutions. 
• Oversee the development and execution of operational plans, ensuring alignment with broader business objectives and adherence to established policies and practices. 
• Mentor and guide a team of professionals, fostering their development and growth while maintaining a resilient and organized approach to task management. 

Required qualifications, capabilities, and skills 

• Extensive expertise, with over seven years of experience in managing credit agreement compliance for a diverse portfolio of borrowers. 
• Skilled in interpreting complex financial and other covenants in credit agreements, focusing on identifying borrower adherence or default. 
• Proven expertise in conflict management, with a track record of facilitating discussions and creating mutually beneficial solutions in a financial setting. 
• Experienced in leading the development and execution of operational plans within a lending services environment, ensuring alignment with broader business objectives. 
• Demonstrated ability in mentoring and guiding a team of professionals in a financial services setting, fostering their development and growth. 

Preferred qualifications, capabilities, and skills 

• Expert in driving continuous improvement and process automation to optimize lending workflows, with strong digital literacy skills. 
• Skilled in creating quantitative reports to track performance and support strategic planning. 
• Proficient in leading project management efforts to ensure the successful execution of lending service initiatives. 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Executive Level