Custom Software Engineer

Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : SailPoint IdentityNow
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Some of our best team members have come from a Help Desk environment. We can teach them as long as they have the customer service skills and ability to work large amounts of tickets and have an attention to detail. Be Present & Engaged: Attend meetings, ask questions, and participate in discussions. Professionalism: Be accountable, dependable, and punctual. Represent the organization responsibly. Customer Experience: Provide excellent service and clear communication. Respond promptly to emails and chats. Subject Matter Expertise: Learn/Understand TAM processes and procedures thoroughly use resources like Sailpoint, AD, ServiceNow, and Teams channels. Escalation Awareness: Know when and where to escalate issues. Continuous Learning: Stay informed about Identity & Access Management principles and tools. Read and understand the knowledge guides, info left in OneNote Accuracy: The work we do, if not performed with care, can prevent someone from logging in or accessing needed resources.